Today, throughout both the commercial and government sectors, change is inevitable. Performance Improvement is the watchword. Budgets are being slashed at all levels. Business Process Management & Reengineering (BPM / BPR) has been relied on as a means to significantly improve an organization’s performance. BPM / BPR is defined as the fundamental rethinking and radical redesign of business processes and culture to bring about dramatic improvements in organizational performance.
It’s an exciting philosophy that encompasses many, if not all, of the improvement concepts and techniques that have been used over the past 50 years, including such areas as Six Sigma/Lean, TQM (continuous process improvement), performance measurement, productivity improvement, as well as others.
This course is designed to provide the student an understanding of what Business Process Management & Reengineering (BPMR) is and how it can be effectively and successfully applied in any organization. The course is designed for individuals currently or soon to be involved in a Continuous Process Improvement (CPI), including BPR, Business Process Management (BPM), Lean Six Sigma, Enterprise Resource Planning (ERP), or organizations going through significant budget cuts; or those who need to know how to implement such projects in the aftermath of budget reductions.