The intent of the Accredited Course Instructor (ACI) Program is to develop a cadre of instructors in your organization who have the knowledge, skill, and ability to deliver Mountain Home’s Certification training at the level necessary to meet the same rigorous requirements as Mountain Home’s own instructors.
When properly applied, the concepts, techniques, and tools related to Business Process Management (BPM), Enterprise Architecture (EA) and Service Oriented Architecture (SOA) can be powerful enablers – resulting in significant improvements in an organization’s services, cost reductions, and an improved ability to effectively fulfill customer’s requirements.
We provide Project Support services as a way of applying the knowledge and skills we acquired in an academic environment to the “real” world. At the same time we used the knowledge we gained from our consulting experience to keep our training material current and relevant.
We can assist your organization in identifying and implementing significant improvements in processes that lead to quantum leaps in performance beginning with initial strategic and business planning through preparing your employees for the changes that come with Transformation.
NextGen Enterprise Performance Improvement (EPI)
Are you ready for the NEW challenges the 21st Century will bring?
Business Process Reengineering
NextGen Enterprise Performance Improvement (EPI)
Do you need a practical approach to performance improvement?
Lean Six Sigma
NextGen Enterprise Performance Improvement (EPI)
How do you measure performance?
Enterprise Performance Management
“Industry Leading Training and Certification Programs designed by Practitioners for Practitioners.”
WORLD CLASS ENTERPRISE PERFORMANCE IMPROVEMENT TRAINING & CERTIFICATION
For over 25 years, Mountain Home Training has been devoted to excellence in teaching, coaching, mentoring, and developing leaders in performance improvement who can make a difference at home and around the world.
The Mountain Home Advantage
Mountain Home has always made it a priority to exceed their student’s expectations of its training programs. Mountain Home has become known as the industry’s price leader in providing high-quality Lean Six Sigma and BPM&R training and certification.
Mountain Home’s trainers, coaches, and mentors average over 30 years of experience with hands-on Enterprise Process and Performance Improvement project management, execution, and implementation. Some even have over 35 years of experience.
The Mountain Home Institute for Innovative Management (MHi), and its eight-member Board of Advisors (representing six different industries), provides an arms-length accountability of all Mountain Home Enterprise Performance Improvement (EPI) certifications.
Mountain Home has mastered the art of true Blended learning. By combining its high-impact classroom sessions with live, instructor-led and self-paced online training, it has created the most effective training delivery approaches anywhere.
21 - 23 March
9:00 am - 1:00 pm
Process Discovery & Analysis for EPI Teams, MHC-2004
Process Discovery is an integrated approach to fully defining and documenting an enterprise’s core business processes. By combining techniques of process modeling, mapping and analysis, the team will discover the details of “what” the organization does and nuances of “how” the organization creates value for its customer.
Process Discovery (Process Modeling, Mapping and Analysis) is a critical step in the “Measure” stage of the Lean Six Sigma DMAIC methodology as well as the “Establish the As-Is Baseline” stage of Business Process Reengineering (BPR). These techniques are used to not only document the baseline process activities, but also to document the flow of information through those activities.
Who Should Attend:
This workshop is designed to provide the student an overview of how Process/Activity Modeling is applied to an organization as part of any process improvement effort, including Lean, Six Sigma, and Business Process Reengineering (BPR). Process/Activity Modeling (Process Discovery) is a critical step in the “Measure” phase of the DMAIC methodology as well as the “Establish the As-Is Baseline” stage of BPR. These techniques are used to not only document the baseline process activities, but also to document the flow of information through the activities. The workshop provides a solid foundation for anyone involved in, or interested in, the design, implementation, or application of Process/Activity Modeling during a Lean, Six Sigma, or reengineering project.
How You Will Benefit:
Proven, hands-on, blended approach to learning (with many group discussions, exercises, and case studies) that includes classroom participation and the use of Mountain Home’s Student Resource Center (SRC) online resources.
Latest on process modeling and analysis trends, concepts, and implementation strategies.
Apply a proven, structured approach to documenting and analyzing “What” the organization does to create customer value and “How” they do it.
Up-to-date reference/course materials
Presenters with actual experience in the area of Process Reengineering, Lean manufacturing, Six Sigma process analysis, and business process management as well as having experience managing large enterprise-wide cross-functional Transformation projects.
What You Will Cover:
Learn how to model core business processes of an organization using the IDEF0 technique.
Learn how Process/Activity Modeling provides a Cross-functional view of a process, enabling a more detailed and effective analysis of critical performance “micro-gaps” which may not be readily seen with other activity flow charting techniques.
Learn basic process analysis techniques, including Value Added Analysis, Failure Modes and Effects Analysis, and “Activity TouchPoint Analysis™”.
Access to the Mountain Home Learning Resource Center (LRC)
All Students will enjoy unlimited, lifetime access to Mountain Home’s internationally acclaimed Learning Resource Center (LRC) both during and after their class sessions. The LRC provides an environment where students can collaborate with others in their class, as well as with individuals in other classes, through chat sessions, forums, and in-course email. They will also have access to the extensive Mountain Home Enterprise Performance Improvement (EPI) Library which contains articles, helpful websites, Webinars, recommended reading list, online Glossary, tutorials, downloadable templates, tools, and workbooks which can be used by the student in their individual projects. In addition, we have included the entire course in our online, self-paced format in the LRC. That way the student can go back and review any, or all, of the course modules delivered during the class.
Our instructors may set up chat session times where any of our students can participate and get additional help outside of the class sessions. Students will be notified via email of the dates and times of instructor chat sessions. At any time, the student can email their instructor for direct help outside of the scheduled chat sessions.
Payment of Tuition
An arrangement for payment for all Mountain Home Public Offering and Live!Online classes must be received before the start date of the class. Students who attend the first day of class without an arrangement being made for payment will be advised of the situation and asked to follow up with their organization. The student will be allowed to stay for the first day of the class, however if payment arrangements have not been made by the end of the first day of class, the student will be asked to leave the class.
We also have Mountain Home Alumni and Group Discounts. Please give us a call and we can show you how your organization can save money on this year’s training!
Accepted forms of payment include personal and company check, purchase order, credit card (VISA, MasterCard, and government
purchase cards), government training forms (such as the SF-182), and money orders. For Purchase Orders, government training forms, and checks, please make them payable to:
Mountain Home Training
P.O. Box 629
Arab, Al 35016-0629
We hope you never have to cancel your registration, but if you cannot make the class, no matter the reason, please let us know as soon as you can. If you have to cancel your registration and have already paid for tuition, Mountain Home will refund your full tuition payment, less a 10% administration fee.
In the event of insufficient enrollment, Mountain Home reserves the right to cancel or reschedule any class or workshop. All enrolled students (registered and tuition paid) will be notified in advance and may choose between receiving a full refund of your tuition or or keeping their registration active (Course Tuition Credit) for another class with an equal or lesser tuition rate.
We believe we provide one of the most valuable training experiences in the industry, so we expect everyone will feel the class is very much worth the tuition paid. However, if at the end of the first day of class (either classroom or Live!Online) the student feels the class is NOT providing the value he/she expected, Mountain Home offers a 100% money-back guarantee. Your tuition payment will be refunded to you or your organization (depending on who paid the tuition) within 30 days of the start date of the class.
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