WORLD CLASS ENTERPRISE PERFORMANCE IMPROVEMENT TRAINING & CERTIFICATION
For over 25 years, Mountain Home Training has been devoted to excellence in teaching, coaching, mentoring, and developing leaders in performance improvement who can make a difference at home and around the world.

The Mountain Home Advantage
Value
Value
Mountain Home has always made it a priority to exceed their student’s expectations of its training programs. Mountain Home has become known as the industry’s price leader in providing high-quality Lean Six Sigma and BPM&R training and certification.
Experience
Experience
Mountain Home’s trainers, coaches, and mentors average over 30 years of experience with hands-on Enterprise Process and Performance Improvement project management, execution, and implementation. Some even have over 35 years of experience.
Credibility
Credibility
The Mountain Home Institute for Innovative Management (MHi), and its eight-member Board of Advisors (representing six different industries), provides an arms-length accountability of all Mountain Home Enterprise Performance Improvement (EPI) certifications.
Innovation
Innovation
Upcoming Events
Project Leadership Skills for Process Reengineering and Lean Six Sigma Teams, MHC-2006PL

Organizer
Derril Watts
Phone
877-502-4663Website
https://www.mhc-net.comAbout the class
Any Enterprise Transformation initiative, whether through Process Reengineering or Lean Six Sigma is an expensive and risky undertaking. If the objective is breakthrough performance improvement, the project may extend for anywhere from one to eight months and consume not only funding resources, but also huge amounts of intellectual capital of people whom otherwise would be doing something else. This course gives you an in-depth immersion into the world of Project Leadership by teaching you how to initiate, plan, control, and complete your projects more efficiently and effectively. Project Management is defined as “the application of concepts, techniques, and principles to optimize project success”. The course provides practical concepts, techniques, and tools you can use to ensure your Process Reengineering, Lean Six Sigma, or other Performance Improvement project gets the results you need to be competitive!
Project Management brings a much-needed discipline to the process improvement effort by defining key work activities and resources that are needed to efficiently and effectively execute the Lean Six Sigma project. Many times the project crosses many functional and departmental boundaries and requires an ability to be both the analyst and the politician. Add to that the need for the team to keep on track and on budget and you have a very delicate balance indeed. Project Management skills are critical!
Who Should Attend:
This course is for anyone who will be responsible for managing, leading, and coordinating Process Reengineering or Lean Six Sigma projects in support of an Enterprise Transformation initiative that requires knowledge of practical, formal project management concepts, techniques, and tools.
How You Will Benefit:
Proven, hands-on, blended approach to learning (with many group discussions, exercises, and case studies) that includes classroom participation and the use of Mountain Home’s Student Resource Center (SRC) online resources.
Apply a proven, structured approach to Transformation through Process Reengineering and Lean Six Sigma through an emersion into the Enterprise Performance Improvement Project Leadership Model.
Latest on government Transformation efforts including, process/performance improvement trends, concepts, and implementation strategies.
Presenters with actual experience in the area of Process Reengineering, Lean manufacturing, Six Sigma process analysis, and business process management as well as having experience managing large enterprise-wide cross-functional Transformation projects.
What You Will Cover:
Section 1 – The Anatomy of an EPI Project
Section 2 – Introduction to Project Management Principles
Section 3 – The EPI Project Leadership Model
Section 4 – Identifying lessons learned – After Action Reviews/Retrospect.
Terms & Conditions
Terms & Conditions
Access to the Mountain Home Learning Resource Center (LRC)
All Students will enjoy unlimited, lifetime access to Mountain Home’s internationally acclaimed Learning Resource Center (LRC) both during and after their class sessions. The LRC provides an environment where students can collaborate with others in their class, as well as with individuals in other classes, through chat sessions, forums, and in-course email. They will also have access to the extensive Mountain Home Enterprise Performance Improvement (EPI) Library which contains articles, helpful websites, Webinars, recommended reading list, online Glossary, tutorials, downloadable templates, tools, and workbooks which can be used by the student in their individual projects. In addition, we have included the entire course in our online, self-paced format in the LRC. That way the student can go back and review any, or all, of the course modules delivered during the class.
Our instructors may set up chat session times where any of our students can participate and get additional help outside of the class sessions. Students will be notified via email of the dates and times of instructor chat sessions. At any time, the student can email their instructor for direct help outside of the scheduled chat sessions.
Payment of Tuition
An arrangement for payment for all Mountain Home Public Offering and Live!Online classes must be received before the start date of the class. Students who attend the first day of class without an arrangement being made for payment will be advised of the situation and asked to follow up with their organization. The student will be allowed to stay for the first day of the class, however if payment arrangements have not been made by the end of the first day of class, the student will be asked to leave the class.
We also have Mountain Home Alumni and Group Discounts. Please give us a call and we can show you how your organization can save money on this year’s training!
Accepted forms of payment include personal and company check, purchase order, credit card (VISA, MasterCard, and government
purchase cards), government training forms (such as the SF-182), and money orders. For Purchase Orders, government training forms, and checks, please make them payable to:
Mountain Home Training
P.O. Box 629
Arab, Al 35016-0629
Cancellation Policy
We hope you never have to cancel your registration, but if you cannot make the class, no matter the reason, please let us know as soon as you can. If you have to cancel your registration and have already paid for tuition, Mountain Home will refund your full tuition payment, less a 10% administration fee.
In the event of insufficient enrollment, Mountain Home reserves the right to cancel or reschedule any class or workshop. All enrolled students (registered and tuition paid) will be notified in advance and may choose between receiving a full refund of your tuition or or keeping their registration active (Course Tuition Credit) for another class with an equal or lesser tuition rate.
Money-Back Guarantee
We believe we provide one of the most valuable training experiences in the industry, so we expect everyone will feel the class is very much worth the tuition paid. However, if at the end of the first day of class (either classroom or Live!Online) the student feels the class is NOT providing the value he/she expected, Mountain Home offers a 100% money-back guarantee. Your tuition payment will be refunded to you or your organization (depending on who paid the tuition) within 30 days of the start date of the class.
Process Discovery & Analysis, MHC-2004

Organizer
Derril Watts
Phone
877-502-4663Website
https://www.mhc-net.comAbout the class
Process Discovery is an integrated approach to fully defining and documenting an enterprise’s core business processes. By combining techniques of process modeling, mapping and analysis, the team will discover the details of “what” the organization does and nuances of “how” the organization creates value for its customer.
Process Discovery (Process Modeling, Mapping and Analysis) is a critical step in the “Measure” stage of the Lean Six Sigma DMAIC methodology as well as the “Establish the As-Is Baseline” stage of Business Process Reengineering (BPR). These techniques are used to not only document the baseline process activities, but also to document the flow of information through those activities.
Who Should Attend:
This workshop is designed to provide the student an overview of how Process/Activity Modeling is applied to an organization as part of any process improvement effort, including Lean, Six Sigma, and Business Process Reengineering (BPR). Process/Activity Modeling (Process Discovery) is a critical step in the “Measure” phase of the DMAIC methodology as well as the “Establish the As-Is Baseline” stage of BPR. These techniques are used to not only document the baseline process activities, but also to document the flow of information through the activities. The workshop provides a solid foundation for anyone involved in, or interested in, the design, implementation, or application of Process/Activity Modeling during a Lean, Six Sigma, or reengineering project.
How You Will Benefit:
Proven, hands-on, blended approach to learning (with many group discussions, exercises, and case studies) that includes classroom participation and the use of Mountain Home’s Student Resource Center (SRC) online resources.
Latest on process modeling and analysis trends, concepts, and implementation strategies.
Apply a proven, structured approach to documenting and analyzing “What” the organization does to create customer value and “How” they do it.
Up-to-date reference/course materials
Presenters with actual experience in the area of Process Reengineering, Lean manufacturing, Six Sigma process analysis, and business process management as well as having experience managing large enterprise-wide cross-functional Transformation projects.
What You Will Cover:
Learn how to model core business processes of an organization using the IDEF0 technique.
Learn how Process/Activity Modeling provides a Cross-functional view of a process, enabling a more detailed and effective analysis of critical performance “micro-gaps” which may not be readily seen with other activity flow charting techniques.
Learn basic process analysis techniques, including Value Added Analysis, Failure Modes and Effects Analysis, and “Activity TouchPoint Analysis™”.
Terms & Conditions
Terms & Conditions
Access to the Mountain Home Learning Resource Center (LRC)
All Students will enjoy unlimited, lifetime access to Mountain Home’s internationally acclaimed Learning Resource Center (LRC) both during and after their class sessions. The LRC provides an environment where students can collaborate with others in their class, as well as with individuals in other classes, through chat sessions, forums, and in-course email. They will also have access to the extensive Mountain Home Enterprise Performance Improvement (EPI) Library which contains articles, helpful websites, Webinars, recommended reading list, online Glossary, tutorials, downloadable templates, tools, and workbooks which can be used by the student in their individual projects. In addition, we have included the entire course in our online, self-paced format in the LRC. That way the student can go back and review any, or all, of the course modules delivered during the class.
Our instructors may set up chat session times where any of our students can participate and get additional help outside of the class sessions. Students will be notified via email of the dates and times of instructor chat sessions. At any time, the student can email their instructor for direct help outside of the scheduled chat sessions.
Payment of Tuition
An arrangement for payment for all Mountain Home Public Offering and Live!Online classes must be received before the start date of the class. Students who attend the first day of class without an arrangement being made for payment will be advised of the situation and asked to follow up with their organization. The student will be allowed to stay for the first day of the class, however if payment arrangements have not been made by the end of the first day of class, the student will be asked to leave the class.
We also have Mountain Home Alumni and Group Discounts. Please give us a call and we can show you how your organization can save money on this year’s training!
Accepted forms of payment include personal and company check, purchase order, credit card (VISA, MasterCard, and government
purchase cards), government training forms (such as the SF-182), and money orders. For Purchase Orders, government training forms, and checks, please make them payable to:
Mountain Home Training
P.O. Box 629
Arab, Al 35016-0629
Cancellation Policy
We hope you never have to cancel your registration, but if you cannot make the class, no matter the reason, please let us know as soon as you can. If you have to cancel your registration and have already paid for tuition, Mountain Home will refund your full tuition payment, less a 10% administration fee.
In the event of insufficient enrollment, Mountain Home reserves the right to cancel or reschedule any class or workshop. All enrolled students (registered and tuition paid) will be notified in advance and may choose between receiving a full refund of your tuition or or keeping their registration active (Course Tuition Credit) for another class with an equal or lesser tuition rate.
Money-Back Guarantee
We believe we provide one of the most valuable training experiences in the industry, so we expect everyone will feel the class is very much worth the tuition paid. However, if at the end of the first day of class (either classroom or Live!Online) the student feels the class is NOT providing the value he/she expected, Mountain Home offers a 100% money-back guarantee. Your tuition payment will be refunded to you or your organization (depending on who paid the tuition) within 30 days of the start date of the class.
NextGen Business Process Reengineering Practitioner Certification, MHC-1000POL

Organizer
Derril Watts
Phone
877-502-4663Website
https://www.mhc-net.comLocation
More Info
About the class
Today, throughout both the commercial and government sectors, change is inevitable. Performance Improvement is the watchword. Budgets are being slashed at all levels. Business Process Management & Reengineering (BPM / BPR) has been relied on as a means to significantly improve an organization’s performance. BPM / BPR is defined as the fundamental rethinking and radical redesign of business processes and culture to bring about dramatic improvements in organizational performance.
It’s an exciting philosophy that encompasses many, if not all, of the improvement concepts and techniques that have been used over the past 50 years, including such areas as Six Sigma/Lean, TQM (continuous process improvement), performance measurement, productivity improvement, as well as others.
Who Should Attend:
This course is designed to provide the student an understanding of what Business Process Management & Reengineering (BPMR) is and how it can be effectively and successfully applied in any organization. The course is designed for individuals currently or soon to be involved in a Continuous Process Improvement (CPI), including BPR, Business Process Management (BPM), Lean Six Sigma, Enterprise Resource Planning (ERP), or organizations going through significant budget cuts; or those who need to know how to implement such projects in the aftermath of budget reductions.
How You Will Benefit:
Proven, hands-on, blended approach to learning (with many group discussions, exercises, and case studies) that includes classroom participation and the use of Mountain Home’s online resources.
Apply a proven, structured approach to Transformation through Process Reengineering and Lean Six Sigma through an emersion into the Enterprise Performance Improvement Project Leadership Model.
Latest on government Transformation efforts including, process/performance improvement trends, concepts, and implementation strategies.
Presenters with actual experience in the area of Process Reengineering, Lean manufacturing, Six Sigma process analysis, and business process management as well as having experience managing large enterprise-wide cross-functional Transformation projects.
What You Will Cover:
Developing the initial Strategic/Business Plan
Defining Performance Gaps
Conducting an Enterprise Readiness Assessment
Organization Culture Change Techniques
Process Modeling & Analysis
Determining Enterprise Process & Technology Requirements
Defining the Activity Based Cost (ABC) Model
Using Bench-marking to Jump Start the To-Be Enterprise
Business Case Analysis
Terms & Conditions
Terms & Conditions
Access to the Mountain Home Learning Resource Center (LRC)
All Students will enjoy unlimited, lifetime access to Mountain Home’s internationally acclaimed Learning Resource Center (LRC) both during and after their class sessions. The LRC provides an environment where students can collaborate with others in their class, as well as with individuals in other classes, through chat sessions, forums, and in-course email. They will also have access to the extensive Mountain Home Enterprise Performance Improvement (EPI) Library which contains articles, helpful websites, Webinars, recommended reading list, online Glossary, tutorials, downloadable templates, tools, and workbooks which can be used by the student in their individual projects. In addition, we have included the entire course in our online, self-paced format in the LRC. That way the student can go back and review any, or all, of the course modules delivered during the class.
Our instructors may set up chat session times where any of our students can participate and get additional help outside of the class sessions. Students will be notified via email of the dates and times of instructor chat sessions. At any time, the student can email their instructor for direct help outside of the scheduled chat sessions.
Payment of Tuition
An arrangement for payment for all Mountain Home Public Offering and Live!Online classes must be received before the start date of the class. Students who attend the first day of class without an arrangement being made for payment will be advised of the situation and asked to follow up with their organization. The student will be allowed to stay for the first day of the class, however if payment arrangements have not been made by the end of the first day of class, the student will be asked to leave the class.
We also have Mountain Home Alumni and Group Discounts. Please give us a call and we can show you how your organization can save money on this year’s training!
Accepted forms of payment include personal and company check, purchase order, credit card (VISA, MasterCard, and government
purchase cards), government training forms (such as the SF-182), and money orders. For Purchase Orders, government training forms, and checks, please make them payable to:
Mountain Home Training
P.O. Box 629
Arab, Al 35016-0629
Cancellation Policy
We hope you never have to cancel your registration, but if you cannot make the class, no matter the reason, please let us know as soon as you can. If you have to cancel your registration and have already paid for tuition, Mountain Home will refund your full tuition payment, less a 10% administration fee.
In the event of insufficient enrollment, Mountain Home reserves the right to cancel or reschedule any class or workshop. All enrolled students (registered and tuition paid) will be notified in advance and may choose between receiving a full refund of your tuition or or keeping their registration active (Course Tuition Credit) for another class with an equal or lesser tuition rate.
Money-Back Guarantee
We believe we provide one of the most valuable training experiences in the industry, so we expect everyone will feel the class is very much worth the tuition paid. However, if at the end of the first day of class (either classroom or Live!Online) the student feels the class is NOT providing the value he/she expected, Mountain Home offers a 100% money-back guarantee. Your tuition payment will be refunded to you or your organization (depending on who paid the tuition) within 30 days of the start date of the class.
NextGen Lean Six Sigma Green Belt Certification, MHC-2002OL (Live!Online)

Organizer
Derril Watts
Phone
877-502-4663Website
https://www.mhc-net.comAbout the class
The intent of the Lean Six Sigma Green Belt Certification is to develop team members who have the basic skills to contribute to process improvement projects. These individuals operate under the watchful eye of the project team leader who is normally a more advanced Black Belt or senior process improvement practitioner. Our seasoned corporate trainers are process improvement experts who use a myriad of learning techniques and tools, such as guided discussions, case studies, individual exercises, quizzes, and outside readings to truly connect with the student.
Who Should Attend:
Individuals who are looking for an in-depth, understanding of the application of Lean Six Sigma concepts, techniques and tools to their organization.
How You Will Benefit:
Proven, hands-on, blended approach to learning (with many group discussions, exercises, and case studies) that includes classroom participation and the use of Mountain Home’s online resources.
Apply a proven, structured approach to Lean Six Sigma through an emersion into the Enterprise Performance Improvement Project Leadership Model.
Latest on government process improvement trends, concepts, and implementation strategies.
Presenters with actual experience in the area of Lean manufacturing, Six Sigma process analysis, and business process management.
What You Will Cover:
An in-depth understanding of Enterprise Process Management and Improvement.
A comprehensive immersion into the integrated Lean Six Sigma and Business Process Management (BPM) methodology (DMAIC) for process improvement.
The various roles Lean Six Sigma Green Belts and other team members play in the success of a process improvement effort using Lean Six Sigma.
How to properly define and scope Lean Six Sigma projects from an enterprise-wide context.
How to model and map organization processes for practical analysis, including product and process flows, and value streams.
Define appropriate data collection methods.
How to apply statistical analysis tools to problem solving.
How to transition from the As-Is state to the To-Be state and an overview of business case analysis.
Overview of an organization (culture & structure) change management plan and technology change management plan.
Terms & Conditions
Terms & Conditions
Access to the Mountain Home Learning Resource Center (LRC)
All Students will enjoy unlimited, lifetime access to Mountain Home’s internationally acclaimed Learning Resource Center (LRC) both during and after their class sessions. The LRC provides an environment where students can collaborate with others in their class, as well as with individuals in other classes, through chat sessions, forums, and in-course email. They will also have access to the extensive Mountain Home Enterprise Performance Improvement (EPI) Library which contains articles, helpful websites, Webinars, recommended reading list, online Glossary, tutorials, downloadable templates, tools, and workbooks which can be used by the student in their individual projects. In addition, we have included the entire course in our online, self-paced format in the LRC. That way the student can go back and review any, or all, of the course modules delivered during the class.
Our instructors may set up chat session times where any of our students can participate and get additional help outside of the class sessions. Students will be notified via email of the dates and times of instructor chat sessions. At any time, the student can email their instructor for direct help outside of the scheduled chat sessions.
Payment of Tuition
An arrangement for payment for all Mountain Home Public Offering and Live!Online classes must be received before the start date of the class. Students who attend the first day of class without an arrangement being made for payment will be advised of the situation and asked to follow up with their organization. The student will be allowed to stay for the first day of the class, however if payment arrangements have not been made by the end of the first day of class, the student will be asked to leave the class.
We also have Mountain Home Alumni and Group Discounts. Please give us a call and we can show you how your organization can save money on this year’s training!
Accepted forms of payment include personal and company check, purchase order, credit card (VISA, MasterCard, and government
purchase cards), government training forms (such as the SF-182), and money orders. For Purchase Orders, government training forms, and checks, please make them payable to:
Mountain Home Training
P.O. Box 629
Arab, Al 35016-0629
Cancellation Policy
We hope you never have to cancel your registration, but if you cannot make the class, no matter the reason, please let us know as soon as you can. If you have to cancel your registration and have already paid for tuition, Mountain Home will refund your full tuition payment, less a 10% administration fee.
In the event of insufficient enrollment, Mountain Home reserves the right to cancel or reschedule any class or workshop. All enrolled students (registered and tuition paid) will be notified in advance and may choose between receiving a full refund of your tuition or or keeping their registration active (Course Tuition Credit) for another class with an equal or lesser tuition rate.
Money-Back Guarantee
We believe we provide one of the most valuable training experiences in the industry, so we expect everyone will feel the class is very much worth the tuition paid. However, if at the end of the first day of class (either classroom or Live!Online) the student feels the class is NOT providing the value he/she expected, Mountain Home offers a 100% money-back guarantee. Your tuition payment will be refunded to you or your organization (depending on who paid the tuition) within 30 days of the start date of the class.