About the class
Today, throughout both the commercial and government sectors, change is inevitable. Performance Improvement is the watchword. Budgets are being slashed at all levels. Business Process Management & Reengineering (BPM / BPR) has been relied on as a means to significantly improve an organization’s performance. BPM / BPR is defined as the fundamental rethinking and radical redesign of business processes and culture to bring about dramatic improvements in organizational performance.
It’s an exciting philosophy that encompasses many, if not all, of the improvement concepts and techniques that have been used over the past 50 years, including such areas as Six Sigma/Lean, TQM (continuous process improvement), performance measurement, productivity improvement, as well as others.
Who Should Attend:
This course is designed to provide the student an understanding of what Business Process Management & Reengineering (BPMR) is and how it can be effectively and successfully applied in any organization. The course is designed for individuals currently or soon to be involved in a Continuous Process Improvement (CPI), including BPR, Business Process Management (BPM), Lean Six Sigma, Enterprise Resource Planning (ERP), or organizations going through significant budget cuts; or those who need to know how to implement such projects in the aftermath of budget reductions.
How You Will Benefit:
Proven, hands-on, blended approach to learning (with many group discussions, exercises, and case studies) that includes classroom participation and the use of Mountain Home’s online resources.
Apply a proven, structured approach to Transformation through Process Reengineering and Lean Six Sigma through an emersion into the Enterprise Performance Improvement Project Leadership Model.
Latest on government Transformation efforts including, process/performance improvement trends, concepts, and implementation strategies.
Presenters with actual experience in the area of Process Reengineering, Lean manufacturing, Six Sigma process analysis, and business process management as well as having experience managing large enterprise-wide cross-functional Transformation projects.
What You Will Cover:
Developing the initial Strategic/Business Plan
Defining Performance Gaps
Conducting an Enterprise Readiness Assessment
Organization Culture Change Techniques
Process Modeling & Analysis
Determining Enterprise Process & Technology Requirements
Defining the Activity Based Cost (ABC) Model
Using Bench-marking to Jump Start the To-Be Enterprise
Business Case Analysis