Welcome to Mountain Home!
The Gathering Place for Innovation
If you are new to the field of Enterprise & Process Performance Improvement – this is your place to discover all the benefits of becoming a Next Generation Leader in Lean Six Sigma, Business Process Reengineering, and Enterprise Performance Management, which leads to making a real difference!
If you are an experienced Practitioner but you have never experienced the benefits of formal training & certification in the disciplines which make up Enterprise Performance Improvement (EPI) – this is your place to get the training you need and the recognition you deserve!
If you are a seasoned veteran of the Enterprise & Process Performance Improvement field – this is your place to update your skills and renew your passion for making a difference!
If you are a business owner who needs help creating the company you desire – this is the place to find the assistance you need to help you position your company to take advantage of all the marketplace has to offer!
And, finally, if you are a government manager who is under constant pressure to produce more with fewer resources – this is the place to find the knowledge you need to create an organization that balances your constituents’ needs and the resources needed to provide true value to those constituents.
Welcome to the new Mountain Home Training. Where we are truly —
“DIFFERENT by DESIGN!”
Our Training Areas
Enterprise Performance Improvement (EPI) Program Establishment
Before the first training class is scheduled or the first student is provided a course book, the senior leadership of the organization must decide on a strategic and operational direction for which Performance Improvement is a part. A fully thought out strategic plan with clearly defined enterprise-level strategic goals and objectives along with a high-level look at your core processes is critical to getting the EPI initiative off on the right foot!
Mountain Home Training provides organizations a complete assessment and development of the initial EPI Program Establishment Plan. This typically includes:
Strategic Plan & Performance Management System Assessment
Organization Readiness Survey & Assessment (web-based)
EPI Infrastructure Design & Governance
Certification Program Requirements
Program Standard Operating Procedures
EPI Learning Management Plan
Introduction to Mountain Home Training’s Training Approach.
“Enterprise Innovation – Practical Application of Continuous Performance Improvement”
Using the industry’s best learning technologies, Mountain Home Training has been able to optimize our instructor’s ability to transfer maximum knowledge in the minimum amount of time. Through the use of an integrated blend of highly-interactive web-based live instruction, web-based self-paced instruction, as well as traditional classroom delivery formats, we have the ability to provide targeted and relevant learning “where the student is”. As adult learners, we are much more comfortable, and will learn a great deal more, when the instruction is targeted to us within the context of our own job. Because our Team is able to take advantage of the latest in learning technologies, we are able to simultaneously deliver high-quality instruction to many individuals in multiple locations, saving our client’s tremendously scarce resources.
And, because we believe in the concept of “Learn before, learn during, and learn after”, we have created our very popular web-based Student Resource Center (SRC) where students have 24/7 access to a myriad of resources which support their learning experience, including the entire Lean Six Sigma Green Belt or Black Belt Certification training series online! Each SRC can be tailored to the organization for which the training & certification program was created giving the student a sense of organizational identity. Also, the material can easily be incorporated into any existing Learning Management System (LMS) for which State of Colorado may have already deployed.
If traditional classroom delivery is the preferred learning format, our team of instructors are more than capable of conducting a mix of multi-week, 5-day, 2-day, and 1-day class sessions. Scheduling is always a challenge, but we have over 20 years of experience managing, delivering, and administering large enterprise-wide BPI/CPI Certification Programs which gives us the necessary level of knowledge to ensure the program stays on track and meets State of Colorado’s schedule requirements met.
It is also important to point out that because of the lessons learned from our own experience managing and administering BPI/CPI Certification Programs at the U.S. Department of Defense (DoD) level, that consistency of instructor capability is critical to the credibility of the program. We do not bring on instructors to teach our classes without the necessary credentials, experience, ability to effectively teach, and an understanding of the environment within which they will teach. The ability to adapt to the client’s environment and approach is critical to not only the client’s success, but to the success of the individual student. They are the ones who will have to go back to their organizations and actually implement what they learned!
So, what exactly does “Different by Design” actually mean?
Mr. Dave Kelly, founder of the product design firm, IDEO, and certainly an industry expert in the area of design, once said, “If you look around, everything that hasn’t been created by or from nature, has to go through the process of design. Some do a better or worse job of it, but everything has to be designed.”
Mountain Home was built on the concept that at the heart of every enterprise there is a “Design”. The success of that enterprise is based on the efficiency and effectiveness of that “Design”.
The relationship of “Design” to the enterprise is one that can’t be ignored. We can best describe that relationship through a quote from another industry expert in design, Mr. Stan Kirkwood, former SVP and CIO at La-Z-Boy (currently a Mountain Home Trainer and Coach). He once made the statement, “You can’t get Ferrari performance from a Ugo design!” Enterprise performance is a direct result of optimal enterprise design.
To further define “optimal enterprise design”, it’s important to first define the various components that make up any enterprise. There are four separate, yet interdependent, components which define the enterprise: 1) Process, 2) Organization Structure, 3) Organization Culture, and 4) Technology. If any of these components are improperly “designed”, the overall performance of the enterprise suffers.
And, even if each of these components are “designed” properly, without the full integration of each component into a single, integrated “design”, the enterprise performance is still not optimized.
To that end, Mountain Home’s Enterprise Performance Improvement (EPI) approach, whether through Business Process Reengineering (BPR), Lean Six Sigma (LSS), or Enterprise Performance Management (EPM), is designed to ensure an integrated approach to Performance Improvement. We “Designed” each of our training and certification programs to provide those concepts, techniques, and tools required to create true synergy across the enterprise.