About the class
Process Discovery is an integrated approach to fully defining and documenting an enterprise’s core business processes. By combining techniques of process modeling, mapping and analysis, the team will discover the details of “what” the organization does and nuances of “how” the organization creates value for its customer.
Process Discovery (Process Modeling, Mapping and Analysis) is a critical step in the “Measure” stage of the Lean Six Sigma DMAIC methodology as well as the “Establish the As-Is Baseline” stage of Business Process Reengineering (BPR). These techniques are used to not only document the baseline process activities, but also to document the flow of information through those activities.
Who Should Attend:
This workshop provides a solid foundation for anyone involved in, or interested in, the design, implementation, or application of Process/Activity Modeling during a Lean, Six Sigma, or reengineering project. Your Content Goes Here
How You Will Benefit:
This workshop provides a solid foundation for anyone involved in, or interested in, the design, implementation, or application of Process/Activity Modeling during a Lean, Six Sigma, or reengineering project.
Hands-on approach to learning (with group discussions)
Latest on process modeling and analysis trends, concepts, and implementation strategies.
Up-to-date reference/course materials
You will receive unlimited, lifetime access to Mountain Home’s internationally acclaimed Online Learning Resource Center (LRC).
Apply a proven, structured approach to documenting and analyzing “What” the organization does to create customer value and “How” they do it.
What You Will Learn:
WHAT IS PROCESS MODELING?
Learn how to model core business processes of an organization using the IDEF0 technique.
A CROSS-FUNCTIONAL VIEW
Learn how Process/Activity Modeling provides a Cross-functional view of a process, enabling a more detailed and effective analysis of critical performance “micro-gaps” which may not be readily seen with other activity flow charting techniques.
PROCESS ANALYSIS TECHNIQUES
Learn basic process analysis techniques, including Value Added Analysis, Failure Modes and Effects Analysis, and “Activity TouchPoint Analysis™”.