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| Who Should Attend |
This one-day interactive workshop will map the organization's KM Road Ahead. The course is designed for a group of individuals responsible for managing, facilitating, or participating in the development of a knowledge management plan for their organization or business unit and who have completed MHC-411 Strategic Planning in the Knowledge Age.
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| How You Will Benefit |
Leaders must communicate their understanding of the environment. Leaders know their mission, value their people, and know the strengths and weaknesses of the enterprise. Strong clear communication is the key to a successful road ahead and to achieving sustainable innovation. Through understanding and genuine caring; leaders, managers and workers together can foster a sharing enterprise built on trust and a sound foundation of management principles thus ultimately becoming more effective, more efficient and agents of change and innovation. A participant in this course will benefit greatly through:
- Developing strategies on how to communicate a KM plan.
- Up-to-date reference cases/course materials.
- Presenters with actual experience in the area of knowledge management and organization transformation.
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| What You Will Cover |
- A review of the organization's Strategic Plan developed in MHC-411.
- A review of the organization's status on their 12 point checklist and a review of the timeline of the Learning Enterprise Maturity Model.
- An overview of the six parts of a communication plan, the four fatal assumptions of communication, and the three different channels of communication. A discussion of the five different levels of communication and how the agenda changes at each level, emphasizing why it is important to understanding the language of your audience to ensure optimum communication.
- Development of a KM communication plan.
- Discussion of the importance of change management and risk management.
- A 12 Point Checklist to help enable your process and to track your progress.
- Timeline of the Learning Enterprise Maturity Model.
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