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| Who Should Attend |
This three-day interactive workshop is designed to provide the student an in-depth understanding of the concepts, techniques and tools behind the holistic approach to knowledge management (KM) as they pertain to Technology in the knowledge age, and how they can be effectively applied in any organization. This course is designed for individuals who are currently, or soon to be, involved in a KM initiative; or those who need to know how to implement and manage such initiatives.
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| How You Will Benefit |
The misconception that technology is the driving force in enterprise sharing has derailed many knowledge initiatives. Companies are more comfortable buying something they can hold rather than a concept they must envision. All the technology in the world will not make people share. You cannot have the "Build it and they will use it" mentality. People are complex systems and you must first understand the system and the environment that system will be working in before you can enable the process. A participant in this course will benefit greatly through:
- Hands-on approach to learning
- Up-to-date reference/course materials
- Presenters with actual experience in the area of knowledge management
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| What You Will Cover |
- Why technology is viewed as the enabler for knowledge sharing in the knowledge-based enterprise.
- State-of-the-art research and implementation strategies for knowledge management, information management, document and records management and data management.
- The relationship between the role of system administrator, training, and an optimum system and why a system can't be optimized without considering the needs of its users and involving them in the system's design.
- State-of-the-art and evolving technology solutions that promote KM, including portals and collaborative and distributed learning technologies.
- How to enable the design, development and sustainment of communities of interest and practice.
- The Critical Technology Assessment.
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