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| Who Should Attend |
This three-day interactive workshop is designed to provide the student an in-depth understanding of the concepts, techniques and tools behind the holistic approach to knowledge management (KM) as they pertain to the Organization and Knowledge - Creating the Learning Enterprise, and how they can be effectively applied in any organization. This course is designed for individuals who are currently, or soon to be, involved in a KM initiative; or those who need to know how to implement and manage such initiatives.
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| How You Will Benefit |
Knowledge-based organizations in the 21st century are a new breed of organizations that encompass a new business structure built upon a knowledge value proposition of people sharing their knowledge with others they trust and learning while doing the business processes, process management and process integration. This in turn produces a product or service, which is tied back to organizational performance, all the while the people are continuously learning and involved in perpetual innovation. A participant in this course will benefit greatly through:
- Hands-on approach to learning
- Up-to-date reference/course materials
- Presenters with actual experience in the area of knowledge management
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| What You Will Cover |
- Organization (People & Structure) Baseline (Are we aligned properly to ensure we produce customer value? Do our employees possess the knowledge it takes to create customer value?)
- Understanding the Learning Enterprise, Organizational Structure and Culture Assessment.
- Define the Baseline (As-Is) Organization Structural Condition.
- Knowledge Creation and Knowledge Flows.
- Social Networks and Communities of Practice.
- Creating the Learning Enterprise; Pulling It All Together.
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