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| Who Should Attend |
This three-day interactive workshop is designed to provide the student an in-depth understanding of the concepts and techniques behind the holistic approach to knowledge management (KM) as they pertain to Leadership and Performance in the knowledge age, and how they can be effectively applied in any organization. This course is designed for individuals who are currently, or soon to be, involved in a KM initiative; or those who need to know how to implement and manage such initiatives.
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| How You Will Benefit |
A knowledge-friendly climate does not guarantee a sharing environment. The leader must be able to develop a strategic plan that builds upon the mission of the organization and places the value proposition of knowledge sharing right in the fabric of the paper the plan is written on. A participant in this course will benefit greatly through:
- Hands-on approach to learning
- Up-to-date reference/course materials
- Presenters with actual experience in the area of knowledge management and organization transformation
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| What You Will Cover |
- The Evolution of Knowledge Management
- Introduction to the Innovative Management FrameworkTM and the High-Performance Learning Enterprise.
- Performance Management in the Learning Enterprise.
- Define the Baseline - What Is The State Of Our Enterprise? Includes building the As-Is Model of the organization's Core Business Processes.
- The Critical Knowledge Assessment.
- Processes vs. Organization Structure Decision Analysis
- Conduct Stakeholder Analysis (Performance Cell)
- Conduct Process Performance Analysis. Includes Defining Process Vision and Values, Defining Process Strategic Goals and Objectives, Developing an Enterprise-wide Process Performance Scorecard, and Identifying Performance Gaps and Prepare Corporate Breakthrough Objectives.
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