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CHANGE!
Last year was billed as the "Year
of Getting Back to Our Roots". In fact, several surveys of senior leaders across business and
government pointed out that the number
one focus in
2009 for most organizations (around 90%) was Process Improvement.
2010 will bring its own challenges that will cause governments and businesses alike, to
Fundamentally Rethink
their operation, improving performance to levels previously unseen! In fact, today's environment
is full of challenges that requires a new
kind of organization, one that is leaner,
faster, and
less costly
than its predecessor.
This environment creates change faster than ever before,
where organizations must learn they are not only responsible
for
producing a product or service, but in doing so, they must
become competitive.
Competition
can come from many different fronts including other companies
or government agencies who can provide the same service as you. Globalization and Regionalization creates
the need to work collaboratively across many diverse cultures,
languages, and technology platforms. For an organization to be
competitive, it must be able to operate on many levels, each
of which must be completely integrated into a single strategic
direction. Performance must be defined, measured, and monitored
through a comprehensive enterprise performance management system
built around a multi-view perspective, and focused on accountability.
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Becoming
a Process-Based Learning Enterprise requires
an organization to fundamentally rethink its core business
processes and its culture to achieve competitive advantage
through dramatic improvements in critical measures
of performance. To
create the competitive edge so many organizations are
seeking and sustain it into the future, an organization
must continually
learn from its mistakes and begin to apply that knowledge
through process management best practices. Business
Process Management (BPM) has been embraced by enterprises
around the world as a way to integrate the key
elements of inherent in all organizations - Process,
Organization Structure, Organization Culture, and Enabling Technologies.
So,
whether you are a company reaching for Global market
dominance or a government agency needing to improve
operational efficiency, Mountain Home has the experience
to help you get to the level of performance that ensures your
success! |
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Mountain
Home’s focus on business process management & reengineering
certainly isn’t new. As the original developers of the DoD
BPR Certification Program in 1993 while on the faculty of the
U.S. Army Management Engineering College (AMEC), we have certified
over 6,500 individuals from over 700 different organizations
worldwide, with over 40,000 having gone through at least
one of our BPM&R
training sessions. Today we are excited to offer a full line
of business process management & reengineering
training and consulting services!
To
assist organizations in achieving the competitive edge so desperately
needed in today's ever-changing marketplace, Mountain Home offers
a wide range of Business Process Management & Reengineering certifications
and supporting skills/tools courses that will prepare your team
to reach its absolute potential! We offer
a whole line of traditional seminars and workshops as well
as our Live!Online and OnDemand (self-paced) training and certification
courses
using the latest web-based, online collaborative technologies. You
will find that we are, for most, a one-stop shop for the training,
development, and certification you need to support your journey
to a more efficient and effective organization!
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At the heart of our entire Process Improvement curriculum is
Mountain Home's own Innovative
Management Framework methodology. The
IMF is an integrated, structured framework
that combines our over fifteen (15) years of providing MHi
Business Process Management & Reengineering Certification training
(originally known as the U.S. DoD BPR Certification Program) with new, cutting edge principles of Enterprise Knowledge Management (eKM) first introduced by The George Washington
University, Lean Six Sigma, and
Enterprise Performance Management (ePM) introduced
by Robert Kaplan & David Norton through their best selling book, “The Balanced
Scorecard, Translating Strategy into Action”.
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| Organizations discover that the IMF will lead them through a systematic approach to Organizational Transformation beginning with Strategic Planning, Process Modeling & Analysis, Activity Based Cost Modeling & Analysis, Business Case Development, and Implementation. The Framework includes the development of an enterprise Performance Management System (cascaded throughout the organization) and the infusion of knowledge management and, of course business process management (BPM), principles which enable the organization to become a true Process-Based Learning Enterprise. |
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